Top 10 Questions about the Social Relief of Distress Grant Application Process

The personal information collected during the SRD Grant application process includes your full name, ID number, contact details, bank account information, and information about your financial status and income.

Your personal information is used to assess and consider your application for a Social Relief of Distress grant. It is shared, transferred, and verified among relevant institutions, including fraud detection service providers, deemed necessary by the South African Social Security Agency (SASSA).

Yes. By submitting your personal information in any form to SASSA, you acknowledge that such conduct constitutes a reasonable, unconditional, specific, and voluntary written consent to the processing, sharing, transferring, and verification of such personal information by SASSA and relevant institutions for the purpose of assessing and considering your application for the SRD Grant.

Yes. You have the right to withdraw your consent at any time. However, withdrawal of your consent may result in the cancellation of your SRD Grant application.

SASSA and relevant institutions take all reasonable steps to protect your personal information from loss, damage, unauthorized access, or unauthorized processing. Your personal information is stored securely and is only accessible by authorized personnel.

Your personal information is accessible to authorized personnel at SASSA and relevant institutions involved in the assessment and consideration of your application for the SRD Grant. It may also be accessible to commercial risk management institutions, such as TransUnion and the South African Fraud Prevention Service, for the purpose of ensuring that you are not a perpetrator of fraud.

Your personal information is retained for as long as it is needed to achieve the purpose or for as long as the law requires, whichever is the longest.

Yes. You have the right to request access to, correction, or deletion of your personal information. You may also complain to the Information Regulator and withdraw your consent at any time.

Yes. SASSA may share your personal information with other government institutions, such as the Auditor General of South Africa, for auditing and planning purposes. It may also be shared for a clear benefit to you, such as referral to employment or economic and development opportunities.

Yes. SASSA may share your personal information with hiring institutions or list it in the job seekers database for the purpose of job opportunities. If an interview opportunity arises, you are expected to attend the job interview.

If you withdraw your consent after submitting your application, your application will be cancelled. Any personal information that has already been processed will be retained in accordance with legal requirements.

No, your personal information can only be used for the Purpose, which is to verify and validate the information provided in your application for the SRD Grant. However, SASSA may share your personal information where its processing involves a clear benefit to you, such as referral to employment or economic and development opportunities.