How to Transfer Money Safely with FNB eWallet

Transfer Money Safely with FNB eWallet. Are you tired of the long queues at the bank or the hassle of having to go to an ATM to withdraw cash? Do you want to enjoy the convenience of digital banking? FNB’s eWallet function on the FNB App is here to help. With eWallet, you can safely send money to your FNB accounts without ever leaving your home. Here’s how to get started.

To start using the eWallet function, you need to link your eWallet to the FNB App. Here are the requirements to link eWallet to FNB app:

  • Have the FNB App installed on your smartphone
  • Have a registered profile with FNB
  • Have an eWallet account with FNB
  1. Launch the FNB App
  2. Tap on the 3 bars on the top left corner
  3. Select eWallet from the dropdown
  4. Enter your Online Banking password
  5. Tap on Continue
  6. Tap Finish
  7. Enter your eWallet 5-digit PIN

Send eWallet to your bank accounts

Once you’ve linked your eWallet to the FNB App, you can start sending money to your FNB accounts. Here’s how:

  1. Launch the FNB App
  2. Select Transfers
  3. Select Transfers again
  4. Choose eWallet as your ‘from’ account and choose a ‘to’ account
  5. Enter the transfer amount
  6. Enter reference
  7. Verify transaction and confirm
  8. Tap Finish

With FNB’s eWallet function, you can enjoy the convenience of digital banking and safely send money to your FNB accounts. Just remember to keep your login details confidential and follow basic security measures to keep your money and personal information safe.

Frequently Asked Questions

What is FNB eWallet?

FNB eWallet is a feature on the FNB App that allows you to send money to your FNB accounts safely.

How do I link my eWallet to the FNB App? (How to link eWallet to FNB app)

To link your eWallet to the FNB App, you need to have the FNB App installed on your smartphone, a registered profile with FNB, and an eWallet account with FNB. Launch the FNB App, tap on the 3 bars on the top left corner, select eWallet from the dropdown, enter your Online Banking password, tap on Continue, tap Finish, and enter your eWallet 5-digit PIN.

Can I send money to non-FNB accounts with eWallet?

No, eWallet is only for sending money to your FNB accounts.

Do I need to visit a bank or an ATM to use eWallet?

No, you can use eWallet on the FNB App without ever leaving your home.

Is eWallet safe to use?

Yes, eWallet is safe to use as long as you keep your login details confidential and follow basic security measures to keep your money and personal information safe.

How do I send money with eWallet on the FNB App?

To send money with eWallet on the FNB App, launch the FNB App, select Transfers, choose eWallet as your ‘from’ account and choose a ‘to’ account, enter the transfer amount, enter reference, verify the transaction and confirm, and tap Finish.

Can I use eWallet on any smartphone?

Yes, as long as you have the FNB App installed on your smartphone.

How long does it take for the money to reflect in my FNB account?

The money should reflect in your FNB account immediately after the transaction is confirmed.

Is there a limit on how much money I can send with eWallet?

Yes, there is a limit on how much money you can send with eWallet, and it varies depending on your account type.

How can I increase my eWallet sending limit?

To increase your eWallet sending limit, you can contact FNB’s customer service and request an increase, or you can upgrade your account to a higher tier.

What happens if I send money to an incorrect Cellphone number?

Please contact the FNB Namibia call centre on 061 299 2222. Please note there may be a charge when requesting a reversal.

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If you have more questions, look through our blog for answers!