Last Updated on March 28, 2024 by Elidge Staff

How to Complete the TN Mobile SIM Registration

Learn how to complete the TN mobile SIM registration. Understand the process, required documents, and compliance deadlines for a seamless experience.

In the digital age, ensuring the security and legitimacy of mobile services is paramount. At Telecom Namibia, we prioritize the safety and satisfaction of our customers. That’s why we’ve initiated the process of SIM registration, making it easier and safer for you to access our TN Mobile services and products. Here’s everything you need to know about registering your SIM card with us.

Understanding SIM Registration

TN Mobile SIM Registration is a crucial step towards enhancing public safety in cyberspace. By registering your SIM card, you not only gain access to our mobile services but also contribute to preventing phone-based fraud, scams, identity theft, and other criminal activities. It’s a measure that protects both you and the integrity of our services.

Importance of Registration

Telecom Namibia’s Chief Executive Officer, Dr. Stanley Shanapinda, emphasizes the significance of TN Mobile SIM Registration in safeguarding customer privacy. Our commitment lies in ensuring that law enforcement agencies can access call data only under legal circumstances, such as with a warrant issued by a judge.

The TN Mobile SIM Registration Process

Registering your SIM card with Telecom Namibia is a straightforward and free process, conducted in person at any of our Teleshops nationwide or authorized resellers. To complete the TN mobile SIM registration successfully, you’ll need to provide the following original documents:

To complete the TN mobile SIM registration successfully, you'll need to provide the following original documents — To complete the TN mobile SIM registration successfully, you’ll need to provide the following original documents

Identification: Bring along your ID card, passport, driver’s license, or voter’s card.
Police Declaration: Obtain a declaration confirming your ownership of the number and eligibility for SIM registration.
Proof of Residence: Present a document validating your residential address, such as a municipal statement, lease agreement, or registration certificate.
SIM Card: Remember to bring your SIM card, along with your mobile device if assistance is required.

TN Mobile SIM Registration for Minors

For minors or individuals under legal guardianship, registration must be accompanied by a parent or legal guardian, along with authentic proof of parenthood or guardianship.

Compliance and Deadlines

The Communications Regulatory Authority of Namibia (CRAN) has mandated the registration of all SIM cards in the country. Effective from 1 January 2023, all operators are required to register existing customers within twelve months and new subscriptions within three months of sale. Failure to register may result in SIM deactivation.

Frequently Asked Questions About TN Mobile SIM Registration

Q1: Is SIM registration mandatory?
Yes, SIM registration is mandatory as per the regulations set by the Communications Regulatory Authority of Namibia.

Q2: What documents are required for SIM registration?
You’ll need to provide identification, a police declaration, proof of residence, and your SIM card.

Q3: What happens if I don’t register my SIM card?
Failure to register your SIM card may lead to deactivation, as mandated by regulatory authorities.