Last Updated on December 6, 2023 by Elidge Staff
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How to Check SASSA Balance: A Comprehensive Guide
In this guide, we will outline various methods you can use to check SASSA balance and provide valuable insights to ensure a smooth process. The South African Social Security Agency (SASSA) provides social grants and benefits to individuals in need. If you are a beneficiary or a grant applicant, it is important to know how to check your SASSA balance.
Method 1: Checking SASSA Balance via Phone
Checking your SASSA balance through your phone is a convenient and efficient method. Follow these simple steps:
- Dial *120*3210# on your phone.
- Follow the prompts provided.
If for some reason the above USSD code does not work, you can try an alternative method:
- Dial *120*69277# on your phone.
- Follow each step as directed.
- You should then receive an SMS notification with your balance.
It’s important to note that these USSD codes may change over time, so it’s always a good idea to check the latest information on the official SASSA website.
Method 2: Checking SASSA Balance via WhatsApp
Another convenient way to check your SASSA balance is through WhatsApp. Follow these steps to use this method:
- Send the word “Sassa” to the SASSA WhatsApp application number: 082 046 8553.
- Reply with the text “Status”.
- If you have a reference number, reply “Yes”.
- Provide the mobile number you used when applying for the grant.
- Reply with your reference number.
Checking SASSA Status Online
In addition to phone and WhatsApp methods, SASSA provides online options to check your balance and application status.
- Visit the official SASSA website: https://www.sassa.gov.za.
- Navigate to the “Grant Application Status” section.
- Follow the instructions provided to check the status of your grant application.
SASSA has also established an online dashboard specifically for the Special Covid-19 R350 Social Relief of Distress Grant (SRD). You can access the online dashboard using the following link: https://srd.sassa.gov.za/sc19/status.
Rejected Grant Applications: What to Do Next?
If your application for a grant payment has been rejected, it’s important to understand the reasons behind the rejection. Common reasons for rejection include being registered at SARS for PAYE or receiving a source of income. However, there are some exceptions, which we will discuss shortly.
If your SRD application has been rejected, you can make an appeal on the SRD website. Under the “Application for Reconsideration” tab, you can submit a service request for reconsideration.
Exceptions to Rejection Criteria
As of July 2021, exceptions have been made for individuals receiving a child support grant. If your application has been declined due to having an income greater than R595 per month (excluding any child grant), it may be worth appealing the decision.
For declined applications, SASSA directs appeals and questions to be sent to covid19srdappeals@sassa.gov.za.
Insights and Updates on SASSA Grants (Check my SASSA balance)
Social Development Minister Lindiwe Zulu recently reported that nine million South Africans have applied for the SASSA Covid SRD R350 grant. This influx of applications has resulted in long queues at pay points where the R350 grant is being distributed. To expedite the process, the minister recommends providing bank account details to receive the grant directly.
From September 22nd, in addition to the Post Office, eligible individuals can collect their R350 social relief grant from Pick n Pay & Boxer stores. To collect the grant, you must have received an SMS notification stating that it is ready. Remember to bring your ID and cellular phone when collecting from these stores.
Contacting SASSA for Assistance (Check my SASSA balance)
For any inquiries or support related to SASSA grants, you can reach out through the following channels:
- Twitter: @OfficialSASSA
- Facebook: @SASSANewsZA
- SASSA Offices Toll-Free Contact Number: 0800 60 10 11
- Email: GrantEnquiries@sassa.gov.za
Being able to check your SASSA balance is crucial for managing your grants and benefits effectively. Whether you prefer phone, WhatsApp, or online methods, the options provided by SASSA ensure accessibility and convenience. Make use of the available channels and stay updated with the latest information from SASSA to ensure a smooth experience with your grants.
Remember, if your application is rejected, explore the appeal process outlined on the official SRD website. SASSA is dedicated to providing support and assistance to those in need.
Frequently Asked Questions About How To Check Your SASSA balance (Check SASSA Balance)
Q: What is SASSA?
A: SASSA stands for the South African Social Security Agency. It is responsible for providing social grants and benefits to individuals in need.
Q: How can I check my SASSA balance?
A: There are several methods to check your SASSA balance. You can use USSD codes on your phone, such as *120*3210# or *120*69277#, follow the prompts, and receive an SMS notification with your balance. You can also check your balance through WhatsApp by sending “Sassa” to 082 046 8553 and following the instructions. Additionally, you can visit the official SASSA website or the Special Covid-19 R350 Social Relief of Distress Grant online dashboard to check your balance and application status.
Q: How do I appeal a rejected grant application?
A: If your grant application has been rejected, you can submit a service request for reconsideration on the SRD website under the “Application for Reconsideration” tab. For declined applications, appeals and questions can be sent to covid19srdappeals@sassa.gov.za.
Q: What should I do if my grant application is rejected due to income criteria?
A: Exceptions have been made for individuals receiving a child support grant. If your application has been declined due to having an income greater than R595 per month (excluding any child grant), it may be worth appealing the decision. Please send your appeals and queries to covid19srdappeals@sassa.gov.za.
Q: Where can I collect my R350 social relief grant?
A: Starting from September 22nd, eligible individuals can collect their R350 social relief grants from Pick n Pay & Boxer stores, in addition to the Post Office. You must have received an SMS notification stating that the grant is ready, and remember to bring your ID and cellular phone when collecting from these stores.
Q: How can I contact SASSA for assistance?
A: You can reach out to SASSA through various channels:
- Twitter: @OfficialSASSA
- Facebook: @SASSANewsZA
- SASSA Offices Toll-Free Contact Number: 0800 60 10 11
- Email: GrantEnquiries@sassa.gov.za
If you have more questions, look through our blog for answers!
