Keep Your Finances Safe with the FNB App: Cancel Your Card in an Emergency

Have you ever lost your card or had it stolen? It can be a stressful experience, but with the FNB app, you have the power to cancel your card and keep your finances safe. Here’s how you can use the FNB app to cancel your card in an emergency.

Requirements:

FNB App:

To manage your card on the app, you need to have the FNB app installed on your smartphone. You can download the app from your phone’s app store.

Registered profile:

You must have a registered profile with FNB to use the app. If you don’t have a profile, you can register one on the app.

Card details:

You need to have your card details on hand to manage it on the app. These details include the card number, expiry date, and CVV number.

Getting Started: How to Cancel Your Card with the FNB App

1.) Log onto the FNB App:

Open the FNB app on your smartphone and log in using your username and password.

2.) Tap on the “Cards” icon:

Once you’re logged in, navigate to the “Cards” icon on the app’s homepage.

3.) Select the Card:

Choose the card you would like to manage from the list of cards displayed on the screen.

4.) Tap on the “Cancel Card” icon:

Once you’ve selected the card, tap on the “Cancel Card” icon to begin the cancellation process.

5.) Select the Reason:

You will be prompted to select the reason why you want to cancel your card. This helps FNB understand the circumstances around the cancellation and improve their service.

6.) Confirm Cancellation:

After selecting the reason, you will need to confirm the cancellation. Check that all the details are correct before confirming the cancellation.

7.) Await Final Confirmation:

After confirming the cancellation, you will receive a final confirmation that your card has been cancelled successfully. FNB will also issue you with a replacement card if necessary.

Managing your card in an emergency has never been easier, thanks to the FNB app. By cancelling your card on the app, you can keep your finances safe and enjoy the convenience of digital banking. Download the FNB app today and have peace of mind knowing that you can manage your card whenever you need to.

Frequently Asked Questions

Can I cancel my card if I don’t have the FNB app installed?

No, you need to have the FNB app installed on your smartphone to cancel your card.

Do I need to provide a reason for cancelling my card on the app?

Yes, you will be prompted to select the reason why you want to cancel your card. This helps FNB understand the circumstances around the cancellation and improve their service.

What happens after I confirm the cancellation of my card on the app?

After confirming the cancellation, you will receive a final confirmation that your card has been cancelled successfully. FNB will also issue you with a replacement card if necessary.

Is it safe to manage my card on the FNB app?

Yes, managing your card on the FNB app is safe and secure.

Can I manage all my FNB cards on the app?

Yes, you can manage all your FNB cards on the app.

How long does it take to cancel my card on the app?

The cancellation process is quick and easy, and you should receive final confirmation within minutes.

Do I need to pay a fee to cancel my card on the FNB app?

No, there is no fee to cancel your card on the FNB app.

If you have more questions, look through our blog for answers!