Last Updated on June 29, 2024 by Elidge Staff

How to Buy OTT Voucher Using FNB App: A Step-by-Step Guide

Here’s a detailed guide to help you navigate the process to buy OTT Voucher using FNB App. OTT (Online Ticketing Token) vouchers are popular for their convenience and ease of use, allowing you to pay for various services online. Whether it’s entertainment subscriptions, online shopping, or digital services, it’s incredibly straightforward to purchase an OTT voucher through the FNB app.

Step-by-Step Guide to Buying an OTT Voucher Using the FNB App

Step 1: Open the FNB App

Ensure that the FNB app is installed on your smartphone. Open the app and log in using your credentials (username, password, or fingerprint/face recognition if enabled).

Step 2: Navigate to the “Vouchers” Section

  1. Access the Menu: Tap on the menu icon, usually located at the top-left or top-right corner of the screen.
  2. Select “Buy”: In the menu, find and tap on the “Buy” option. This will lead you to a section where you can purchase various services and products.
  3. Choose “Vouchers and Coupons”: Look for the “Vouchers and Coupons” option and tap on it.

Step 3: Select OTT Voucher

  1. Browse Available Vouchers: Scroll through the list of available vouchers until you find OTT vouchers.
  2. Select OTT Voucher: Tap on the OTT voucher option to proceed.

Step 4: Choose the Voucher Amount

  1. Select Amount: Choose the denomination of the OTT voucher you wish to purchase. Common amounts range from small denominations like R50 to larger ones like R500.
  2. Confirm Selection: Confirm your chosen amount by tapping on the respective option.

Step 5: Enter Payment Information

  1. Select Payment Account: Choose the FNB account from which you want the payment to be deducted. This is usually your main transactional account.
  2. Confirm Payment: Follow the prompts to confirm the payment. Ensure all details are correct before proceeding.

Step 6: Receive the Voucher Code

  1. Confirmation: Once the transaction is successful, you will receive a confirmation message on the app.
  2. Voucher Code: The OTT voucher code will be sent to your registered mobile number via SMS, or it might be displayed on the app screen.

Step 7: Redeem the OTT Voucher

  1. Use the Code: Use the voucher code on the service provider’s website or app where you intend to redeem it.
  2. Follow Provider Instructions: Enter the code in the specified field, and the amount will be credited to your account or applied to your purchase.

Additional Tips When You Buy OTT Voucher Using FNB App

  1. Check for Fees: Some OTT vouchers might have an associated purchasing fee. Check FNB’s terms and conditions or inquire about potential fees.
  2. Validity Period: Be aware of the voucher’s validity period to ensure you use it before it expires.
  3. Safety Measures: Always double-check the recipient details to avoid sending the voucher code to the wrong number.

Troubleshooting Common Issues

Payment Failure

  • Check Account Balance: Ensure you have sufficient funds in your selected account.
  • Try Again: If the payment fails, try the process again. If issues persist, contact FNB customer support.

Missing Voucher Code

  • Contact Support: If you don’t receive the voucher code via SMS, contact FNB at 087 575 9404 or via their official website FNB Support.

Invalid Voucher Code

  • Verify Code: Double-check the code you received. If it’s still not working, contact the service provider’s customer support to resolve the issue.
Final Word on How to Buy OTT Voucher Using FNB App
Final Word on How to Buy OTT Voucher Using FNB App

Final Word on How to Buy OTT Voucher Using FNB App

Purchasing an OTT voucher using the FNB app is a simple and efficient process that provides flexibility for various online payments. By following these steps, you can securely buy and redeem your OTT vouchers without hassle.

For more banking tips, guides, and detailed instructions, visit our website Elidge. Empower yourself with the knowledge to manage your finances efficiently and conveniently!

Got any questions or additional tips about buying OTT vouchers using the FNB app? Share them in the comments below. Let’s help each other make the most of our banking apps!

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