Last Updated on November 27, 2023 by Elidge Staff

FNB eWallet: A Simple and Convenient Way to Send Money in Namibia

FNB eWallet is a mobile money transfer service provided by First National Bank (FNB) in Namibia. The service enables customers to send money to anyone with a valid Namibian cellphone number. The service is fast, money is transferred instantly, convenient, and does not require the recipient to have a bank account. The recipient can withdraw cash from FNB ATMs, buy prepaid airtime, electricity, pay for DStv, GOtv, and top up Boxoffice accounts.

What makes eWallet stand out?

It’s for everyone: Anyone with a valid Namibian cellphone number can receive money through FNB eWallet, regardless of whether they have a bank account or bank card.

It’s simple: The recipient doesn’t need to have a bank account or bank card to receive the money, making it easy and convenient to use.

It’s convenient: The service is available 24/7, allowing customers to send money at any time of the day.

It’s fast: Funds are available immediately, which means recipients can access the money as soon as it’s sent.

Here are some of the features of the FNB eWallet service:

Send Money to Anyone

FNB eWallet allows you to send money to anyone with a valid Namibian cellphone number, regardless of whether they have a bank account or not. The recipient does not need a bank account or bank card to receive the money, making it easy for anyone to access the funds.

Send Money Anytime

FNB eWallet enables you to send money at any time of the day, giving you the flexibility to send money whenever you need to.

How to send money via FNB eWallet?

Customers can send money through FNB eWallet using various channels:

How to send eWallet using Cellphone Banking:

Customers can send money via cellphone banking by following these simple steps:

Dial *140*321#
Enter the cellphone banking pin (5-digit)
Select ‘Send Money’ then ‘eWallet’
Select the account you want to send money from
Enter the cellphone number you want to send to
Enter the amount you want to send
Select ‘Yes’ if you want to send the ATM pin to the receiver
Confirm that all the details are correct

How to send eWallet using Online Banking:

Customers can send money via FNB online banking by following these simple steps:

Log into online banking
Select ‘Send Money’
Select ‘Once Off Payment (PIN)’
Enter the cellphone number and amount
Select the account you want to send money from
Click on ‘Send’
Confirm the details on the confirmation screen
Enter the One Time PIN (OTP)
Click on ‘Confirm’

How to send eWallet using FNB ATM:

Customers can send money via FNB ATM by following these simple steps:

Insert your card and enter your PIN
Select ‘More options’
Select ‘Send Money’
Key in the cellphone number you want to send money to and select ‘Proceed’
Key in the amount you want to send money to and select ‘Proceed’
Confirm that all the details are correct and select ‘Proceed’

How to send FNB eWallet using FNB Banking App:

Customers can send money via the FNB Banking App by following these simple steps:

Log in to FNB Banking App
Select ‘Send Money’
Select ‘Send Money to eWallet’
Select the account you want to send money from
Enter the amount and cellphone number you want to send to
Select ‘Send’
Confirm the details

Each of these methods is secure, easy to use, and allows you to send money instantly.

How It Works

Any cellphone model can be used to send money or receive money
Money is transferred instantly
Recipients can access the money immediately at an FNB ATM without needing a bank card and without filling any forms
Recipients can withdraw the money in parts
Recipients can also check the balance, get a mini statement, and buy prepaid airtime, electricity, and pay for DStv, GOtv, or top up BoxOffice accounts
Money can be sent at any time of the day or night via Cellphone Banking, FNB Online Banking, or at an FNB ATM

Ways to Use

Recipients can use FNB eWallet to withdraw money, make payments, and purchase prepaid airtime, electricity, or pay for DStv, GOtv, or BoxOffice accounts. The service offers the following benefits:

The recipient does not need a bank account or bank card
Money is instantly available in the eWallet
Recipients do not have to withdraw all the money at once
Money can be sent at any time of the day or night via Cellphone Banking, FNB Online Banking, or at an FNB ATM.

Fees and limits

Customers are charged a fee for sending money through FNB eWallet, as follows:

N$12.50 for amounts between N$20 and N$2000
N$25.00 for amounts between N$2000 and N$4000
N$37.00 for amounts between N$4000 and N$5000

Additionally, a reversal fee of N$25.00 will be charged for eWallet reversal requests. eWallet bulk send for business online banking is charged a fee of N$8.34 per transaction.

Customers can send up to N$5,000 per day, per channel, through FNB eWallet. The eWallet can hold up to N$5,000, which can be withdrawn at

Using FNB eWallet for Business

Business customers can use FNB eWallet to send bulk payments. However, there is a fee of N$8.34 per transaction for eWallet bulk send for business online banking.

eWallet Balance

The FNB eWallet can hold up to N$5 000, which can be drawn at any FNB ATM.

Contacting FNB

FNB Namibia offers several channels for customers to get in touch with them, including online banking, FNB app, and cellphone banking. The contact numbers for each channel are provided below:

Online Banking: 061 299 2187 (08:00 – 17:00 Mon – Fri, 08:30 – 12:00 Sat)
FNB App: 061 299 2187 (08:00 – 17:00 Mon – Fri, 08:30 – 12:00 Sat)
Cellphone Banking: 061 299 2222 (08:00 – 17:00 Mon – Fri, 08:00 – 12:00 Sat)

FNB eWallet is a convenient and easy way to send money to anyone with a valid Namibian cellphone number. The service is secure, fast, and can be used at any time of the day. Whether you want to send money to a friend, family member, or business associate, eWallet provides a reliable and affordable solution.

FNB eWallet Bulk Payments: A Convenient Solution for Small Business Payments

As a small business owner, you need a simple and secure way to make multiple payments to your employees, vendors, or partners. eWallet Bulk Payments is an easy payment solution that allows you to pay single or multiple eWallets from your Online Banking Enterprise™ account.

Here are some key features of eWallet Bulk Payments:

Instant Payments: Funds are made available instantly to the recipients. You don’t have to wait for the payment to clear or worry about delays.

Multiple Payment Option: You can pay multiple eWallets simultaneously using eWallet Bulk Payments. This makes it easier for you to pay your employees or vendors in one go.

Payment Limit: You can pay up to N$2,000 per recipient using eWallet Bulk Payments. This limit ensures that you can make bulk payments without exceeding your online banking daily payment limit.

Unlimited Recipients: There is no limit to the number of recipients you can pay using eWallet Bulk Payments. You can pay everyone you need to pay, as long as you don’t exceed your online banking daily payment limit.

How it eWallet Bulk Payments:

It is simple and convenient. Here’s how it works:

Step 1: Use your existing business account.

FNB customers with a business, corporate or commercial account, and access to Online Banking Enterprise™ can pay single or multiple recipients simultaneously using eWallet Bulk Payments.

Step 2: Notify your recipients. Payment to recipients is instant.

They will receive an SMS informing them of their payment and how to access their money.

Step 3: Withdraw cash immediately.

Recipients can withdraw the money sent to their cellphone number immediately or buy prepaid airtime, data, or electricity by dialing *120*277#.

There are two ways to send payments using eWallet Bulk Payments:

Multiple payments using eWallet Bulk Payments:

Login to your profile and select ‘Payments’, ‘Create + Maintain’, ‘+Add’, and then the ‘From Folder’ option
Enter payment details and select ‘Continue’
Always select .csv import file type
Import and enter file details and select ‘Continue’ (note: always select ‘No’ to see which files are invalid)
Validate details, download results file to your inbox/email and select ‘Finish’
Select ‘Submit’ to authorize
Review and select ‘Authorize’
Select ‘Accept’ for the execution of payment
Select ‘Finish’

Single payment using eWallet Bulk Payments:

Login to your profile and select ‘Payments’, ‘Create + Maintain’, ‘+Add’, and the ‘Once Off’ option
Enter payment details and select ‘Continue’
Enter recipient details and select ‘Save + Exit’
Select ‘Submit’ to authorize
Review and select ‘Authorize’
Select ‘Accept’ for the execution of payment
Select ‘Finish’

What it Will Cost:

The pricing for eWallet Bulk Payments varies depending on the service you use. Here are some of the costs:

Prepaid airtime: N$9.00
Prepaid electricity: N$1.10
Withdrawal*: FREE
N$5 (charged only after the recipient has received three FREE withdrawals)

Max balance on eWallet: N$2,000

eWallet Bulk Payments is a simple and secure way to make bulk payments to your employees or vendors. It’s convenient and easy to use, and funds are made available instantly to the recipients. With eWallet Bulk Payments, you can pay multiple recipients simultaneously without worrying about delays or payment limits. Try eWallet Bulk Payments today and streamline your payment process!