Last Updated on December 27, 2023 by Elidge Staff

Fees for Bank Windhoek Digital Offerings

This article will explore the various fees for Bank Windhoek digital offerings and provide valuable insights for users. In today’s technologically advanced world, banking has become more convenient and accessible through digital platforms. To keep up with the evolving needs of customers, Bank Windhoek offers a range of digital solutions that provide ease of banking at your fingertips.

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Fees for Bank Windhoek Digital Offerings
Fees for Bank Windhoek Digital Offerings

iBank cost (electronic banking)

iBank, Bank Windhoek’s electronic banking platform, offers both corporate and individual subscriptions with different fee structures:

Corporate Monthly Subscription Fee – N$189.10

  • Corporate customers can enjoy the benefits of iBank by subscribing to a monthly fee of N$189.10.

Individual Monthly Subscription Fee – Free

  • Individuals can avail the iBank services without any monthly subscription charges.

Non-Profit Organisation Monthly Subscription – N$153.03

  • Non-profit organizations can benefit from iBank at a discounted monthly subscription fee of N$153.03.

Beneficiary and 3rd Party Payments – N$14.47

  • For each beneficiary or 3rd party payment made through iBank, a fee of N$14.47 is applicable.

EasyWallet Send Money

EasyWallet is Bank Windhoek’s digital wallet solution, allowing hassle-free money transfers. The following fee structure applies for sending money through EasyWallet:

  • N$0.00-N$500.00 = N$12.50
  • N$501.00-N$1,000.00 = N$23.20
  • N$1,001.00-N$1,500.00 = N$34.80
  • N$1,501.00-N$4,000.00 = N$36.04
  • N$4,001.00-N$5,000.00 = N$37.00

Inter-Account Transfer Fee – N$4.11

  • For every inter-account transfer conducted via iBank, a fee of N$4.11 is charged.

Near Realtime Transactions (NRTC) – N$30.00

  • Near Realtime Transactions (NRTC) allow for quick and seamless transactions, but it comes with a fee of N$30.00.
Fees for Bank Windhoek App
Fees for Bank Windhoek App

Fees for Bank Windhoek App

Bank Windhoek’s mobile application offers various features and services for convenient banking. Let’s explore the associated fees:

Monthly Subscription Fee – Free

  • Users can enjoy the benefits provided by the Bank Windhoek App without any monthly subscription charges.

Beneficiary and 3rd Party Payments – N$14.47

  • Similar to iBank, a fee of N$14.47 is applicable for each beneficiary or 3rd party payment made through the Bank Windhoek App.

Inter-Account Transfer Fee – N$4.11

  • Transferring funds between Bank Windhoek accounts via the mobile app incurs a fee of N$4.11.

MTC Prepaid Top-up – N$0.50

  • Topping up MTC prepaid services through the Bank Windhoek App costs N$0.50 per transaction.

MTC Contract Top-up – N$0.50

  • Bank Windhoek App users can conveniently top up their MTC contract services at a fee of N$0.50 per transaction.

Prepaid Electricity Purchases – N$1.00

  • Purchase prepaid electricity within the app for a nominal fee of N$1.00.

EasyWallet Send Money

Sending money through EasyWallet via the Bank Windhoek App follows the same fee structure as mentioned earlier:

  • N$0.00-N$500.00 = N$12.50
  • N$501.00-N$1,000.00 = N$23.20
  • N$1,001.00-N$1,500.00 = N$34.80
  • N$1,501.00-N$4,000.00 = N$36.04
  • N$4,001.00-N$5,000.00 = N$37.00
EasyWallet (fees for using EasyWallet)
EasyWallet (fees for using EasyWallet)

EasyWallet (fees for using EasyWallet)

EasyWallet is Bank Windhoek’s standalone digital wallet application that offers various services. Let’s explore the associated fees:

ATM Withdrawal – Free first daily withdrawal, thereafter N$10.00 per transaction

  • EasyWallet users can make their first daily ATM withdrawal for free. For subsequent withdrawals, a fee of N$10.00 is applicable per transaction.
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Send Money through EasyWallet (cost to send money through EasyWallet)

Send Money through EasyWallet (cost to send money through EasyWallet)

The fee structure for sending money through EasyWallet follows the same pattern mentioned earlier:

  • N$0.00-N$500.00 = N$12.50
  • N$501.00-N$1,000.00 = N$23.20
  • N$1,001.00-N$1,500.00 = N$34.80
  • N$1,501.00-N$4,000.00 = N$36.04
  • N$4,001.00-N$5,000.00 = N$37.00

Reversal – N$30.75

  • In case of a transaction reversal on EasyWallet, a fee of N$30.75 is charged.

Prepaid Electricity Purchases – Free

  • Users can conveniently purchase prepaid electricity through EasyWallet without incurring any additional fees.

Top-ups – Free (maximum available balance N$20,000.00)

  • Topping up your EasyWallet balance is free of charge. However, please note that the maximum available balance is N$20,000.00.
CellPhone Banking (fees for using CellPhone Banking)
CellPhone Banking (fees for using CellPhone Banking)

CellPhone Banking (fees for using CellPhone Banking)

Bank Windhoek’s CellPhone Banking offers a range of services that can be accessed through your mobile device. Let’s explore the associated fees:

Beneficiary and 3rd Party Payments – N$6.22

  • For every beneficiary or 3rd party payment made through CellPhone Banking, a fee of N$6.22 is charged.

Mobile to Mobile Payments – N$6.22

  • Conducting mobile to mobile payments via CellPhone Banking incurs a fee of N$6.22.

Mobile to Account Payments – N$6.22

  • Transferring funds from a mobile device to a Bank Windhoek account through CellPhone Banking incurs a fee of N$6.22.
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Top-ups – N$1.66 (fees for topping up prepaid services using the Bank Windhoek App)

Top-ups – N$1.66 (fees for topping up prepaid services using the Bank Windhoek App)

  • Topping up prepaid services through CellPhone Banking costs N$1.66 per transaction.

Balance Enquiry – N$1.66

  • Checking your account balance through CellPhone Banking incurs a fee of N$1.66.

Mini Statement – Free

  • Users can obtain a mini statement of their account transactions through CellPhone Banking without any charges.

Prepaid Electricity Purchases – Free

  • Purchase prepaid electricity through CellPhone Banking without any additional fees.

EasyWallet Send Money

The fee structure for sending money through EasyWallet via CellPhone Banking is the same as mentioned earlier:

  • N$0.00-N$500.00 = N$12.50
  • N$501.00-N$1,000.00 = N$23.20
  • N$1,001.00-N$1,500.00 = N$34.80
  • N$1,501.00-N$4,000.00 = N$36.04
  • N$4,001.00-N$5,000.00 = N$37.00

With Bank Windhoek’s range of digital offerings, customers can seamlessly conduct their banking activities with ease. However, it is important to be aware of the associated fees for each service. By understanding the various Bank Windhoek charges, users can make informed decisions and utilize these digital platforms efficiently. Bank Windhoek continues to provide convenient and secure digital banking solutions to meet the ever-growing needs of its customers.

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Frequently Asked Questions About Fees for Bank Windhoek Digital offerings

Frequently Asked Questions About Fees for Bank Windhoek Digital offerings

1. What is iBank and how much does iBank cost?

iBank is Bank Windhoek’s electronic banking platform. The cost depends on the type of subscription:

  • Corporate Monthly Subscription Fee: N$189.10 per month.
  • Individual Monthly Subscription Fee: Free.
  • Non-Profit Organisation Monthly Subscription: N$153.03 per month.

2. Are there any fees for beneficiary and 3rd party payments made through iBank?

Yes, for each beneficiary or 3rd party payment made through iBank, a fee of N$14.47 is applicable.

3. How much does it cost to send money through EasyWallet?

The fee for sending money through EasyWallet depends on the amount being sent:

  • N$0.00-N$500.00 = N$12.50.
  • N$501.00-N$1,000.00 = N$23.20.
  • N$1,001.00-N$1,500.00 = N$34.80.
  • N$1,501.00-N$4,000.00 = N$36.04.
  • N$4,001.00-N$5,000.00 = N$37.00.

4. How much is the fee for inter-account transfers via iBank and the Bank Windhoek App?

The fee for inter-account transfers is N$4.11 for both iBank and the Bank Windhoek App.

5. Is the Bank Windhoek App available for free?

Yes, there is no monthly subscription fee for using the Bank Windhoek App.

6. What is the fee for beneficiary and 3rd party payments made through the Bank Windhoek App?

Similar to iBank, a fee of N$14.47 is applicable for each beneficiary or 3rd party payment made through the Bank Windhoek App.

7. What are the fees for topping up prepaid services using the Bank Windhoek App?

  • MTC Prepaid Top-up: N$0.50 per transaction.
  • MTC Contract Top-up: N$0.50 per transaction.
  • Prepaid Electricity Purchases: N$1.00 per transaction.

8. Are there any fees for using EasyWallet?

Yes, there are fees associated with certain services provided by EasyWallet:

  • ATM Withdrawal: Free for the first daily withdrawal, N$10.00 per transaction thereafter.
  • EasyWallet Send Money: The fee varies based on the amount sent.
  • Reversal: N$30.75 per transaction.
  • Prepaid Electricity Purchases: Free.
  • Top-ups: Free, with a maximum available balance of N$20,000.00.

9. What are the fees for using CellPhone Banking?

  • Beneficiary and 3rd Party Payments: N$6.22 per transaction.
  • Mobile to Mobile Payments: N$6.22 per transaction.
  • Mobile to Account Payments: N$6.22 per transaction.
  • Top-ups: N$1.66 per transaction.
  • Balance Enquiry: N$1.66 per transaction.
  • Mini Statement: Free.
  • Prepaid Electricity Purchases: Free.
  • EasyWallet Send Money: The fee depends on the amount sent.

10. What is the conclusion regarding Bank Windhoek’s digital offerings and fees?

Bank Windhoek offers a range of convenient digital banking solutions. It is important for users to be aware of the associated fees for each service to make informed decisions. By utilizing these platforms efficiently, customers can conduct their banking activities with ease. Bank Windhoek is committed to providing secure and user-friendly digital banking solutions to meet their customers’ needs.

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If you have more questions, look through our blog for answers!