Demystifying MVA Fund Claims: Your Essential Questions Answered

Navigating the process of making MVA Fund Claims can be overwhelming, especially if you’re unsure about the eligibility criteria, timeframes, and available benefits. In this blog post, we aim to provide insightful answers to frequently asked questions, shedding light on various aspects of MVA Fund claims. From eligibility requirements to the duration of claim processing and the specific benefits offered, we’ll cover it all to help you make informed decisions.

Male Motorist Injured In Car Crash With Airbag Deployed | Demystifying MVA Fund Claims: Your Essential Questions Answered
Male Motorist Injured In Car Crash With Airbag Deployed | Demystifying MVA Fund Claims: Your Essential Questions Answered

Frequently Asked Questions About MVA Fund Claims

Who Can Make MVA Fund Claims and What Are the Eligibility Criteria?

Persons Injured in Motor Vehicle Crashes: If you have sustained injuries in a motor vehicle crash in Namibia, you are entitled to make a claim.
Dependents of Persons Killed in Motor Vehicle Crashes: If you have lost a loved one in a road crash, you may also be eligible to claim benefits from the MVA Fund.

How Long Does the Claim Processing Take?

Funeral Claims: When complete information is provided, funeral claims are settled in less than 30 minutes.
All Other Claims: The MVA Fund aims to process all other claims within 30 days, ensuring a swift resolution to your case.

Time Frame for Lodging a Claim

Claims should be lodged with the MVA Fund within one year from the date of the crash. It is essential to adhere to this timeframe to ensure eligibility for benefits.

What benefits are offered by the MVA Fund

Medical Benefits: The MVA Fund provides coverage for medical and hospital expenses incurred as a result of injuries sustained in a motor vehicle accident. The coverage can amount to up to N$1,500,000.00 and includes medical treatment, injury management, rehabilitation, and life enhancement.
Injury Grant: Injured persons may receive an injury grant of up to N$100,000.00, serving as compensation for the injuries sustained.
Funeral Grant: In the unfortunate event of a death in a road crash, the MVA Fund provides a funeral benefit of N$7,000.00 to cover funeral expenses.
Loss of Income: Survivors of a road crash can claim for loss of income, which is limited to N$100,000.00, subject to certain limitations and exclusions.
Loss of Support: Dependents of a deceased person can claim for loss of support, with a limit of N$100,000.00, subject to specific conditions.

Female Motorist Injured In Car Crash After Using Mobile Phone Whilst Driving | Frequently Asked Questions About MVA Fund Claims
Female Motorist Injured In Car Crash After Using Mobile Phone Whilst Driving | Frequently Asked Questions About MVA Fund Claims

More details About MVA Fund Claims

Exploring Limitations on Benefits for Backseat Passengers in Bakkies or Open Vehicles

  • The benefits for passengers traveling at the back of bakkies or open vehicles are limited due to safety concerns. According to the Road Traffic Transportation Act, these vehicles are not designed for the transportation of passengers and lack safety belts. Occupying such a vehicle voluntarily assumes risk, which may lead to more severe injuries.

Ensuring Correct Beneficiary Disbursement

  • Loss of Support: Beneficiaries eligible for Loss of Support include biological children under 21 years, legally adopted children under 21 years, surviving spouse, and biological indigent parents. Proof of relations, such as full birth certificates and marriage certificates, is required. Surviving parents also need to demonstrate indigence.

Understanding the MVA Fund’s Sources of Income and Prudent Fund Management

  • The MVA Fund derives its income from the fuel levy, which is its sole source of funding. As a public institution, the Fund must manage its funds prudently to ensure sustainability and coverage for all potential liabilities.

Addressing Concerns about Saving Money at the Expense of Injured Persons

  • The MVA Fund is responsible for providing benefits to all road users affected by crashes, including potential liabilities for every Namibian and visitor. Prudent fund management ensures coverage for all injured persons, while managing medical costs responsibly.
Traffic jam as first responders help a motorist who was injured in a car accident | More details About MVA Fund Claims
Traffic jam as first responders help a motorist who was injured in a car accident | More details About MVA Fund Claims

Special Scenarios and Additional Information About MVA Fund Claims

  • Handling Minors’ Monies: If a minor who received an Injury Grant paid to the Masters of The High Court passes away before turning 21, the money becomes part of the deceased’s estate. The monies paid to the Masters of High Court do accumulate interest.
  • Assessment of Claims: The MVA Fund considers all medical records presented by claimants and has confidence in all registered medical practitioners with the Namibia Health Professional Council.
  • Claims for Pre-Independence Crashes: The MVA Fund only covers claims arising after Namibia’s independence in 1990.
  • Outreach Efforts: While the Fund primarily focuses its campaigns in towns, efforts to reach rural areas are being planned to spread awareness and save lives.
  • Eligibility for Foreigners: Foreigners can claim limited benefits, such as medical treatment and injury management, while in Namibia. Valid work or study permits are required for qualifying for other benefits.
Firefighters during a rescue operation training in broken car | Special Scenarios and Additional Information About MVA Fund Claims
Firefighters during a rescue operation training in broken car | Special Scenarios and Additional Information About MVA Fund Claims

Understanding the intricacies of making a claim with the MVA Fund is vital to ensure that you receive the benefits you are entitled to. By addressing common questions and concerns, we hope this blog post has provided valuable insights into the eligibility criteria, claim processing timeframes, available benefits, and specific scenarios. Remember, seeking timely assistance from the MVA Fund and providing accurate information is crucial for a smooth claims process. Stay informed, stay safe, and make the most of the support provided by the MVA Fund in times of need.

A Comprehensive Guide to Filling the MVA Claim Form in Namibia

A Step-by-Step Guide to claim from the MVA Fund

Understanding MVA Fund Benefits: Your Road to Recovery

MVA Fund Customer Service Charter: Your Assurance of Exceptional Service

If you have more questions, look through our blog for answers!