How to change your PIN (FNB)

Last Updated on November 27, 2023 by Elidge Staff

How to change your PIN (FNB)

You recently received your new contactless card from FNB, which came with a PIN that you do not want to use. Use the following steps to change your PIN:

I first inserted my new contactless card into the ATM and used the default PIN that I got from an FNB consultant.
I selected “more options”
then I selected “more services”
then I selected “my settings”
and selected “Change PIN” and followed what the ATM instructed me to do.

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Security tips

Do not give your PIN to anyone, not even a call centre agent. You are the only person who should know this number.
Never write down your PIN or keep it with your card. Make sure that you memorize your PIN. Do not write it down on a piece of paper… If you do write the PIN down, keep it in a safe place, separate from your card
Make sure you never let your card out of sight when making a transaction
In the case of a lost or stolen card, please make sure you cancel your card by reporting it to a branch or calling the number on reverse (make a note of these for future use)
In the case of fraud, please report this within 24 hours.
When you use your card at an ATM, enter your PIN in such a way that no one can easily follow your keystrokes.
If someone is standing too close to you and you feel you are being watched, rather walk away from the machine and draw money elsewhere.
Change your online PIN and passwords regularly.
PIN-based transactions with a card reported as lost or stolen are not covered by lost card protection.
Make sure you are registered for inContact notifications by visiting any branch.
inContact is a service from FNB which helps you keep track of your transactions.

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